Contact Form

Thank you for contacting Designer Exchange
If you have any queries, please get in touch by phone or email. The Designer Exchange team will be happy to help you. If you have any questions about an order you've placed, please include your order number.

Product Guides

Condition Guides
At Designer Exchange, we strive to purchase as many items as we can, however, all pieces do need to meet our established quality standards. If you are ever...
Thu, 10 Sep, 2026 at 10:06 AM
Handbag & SLG Condition Guide
Designer Exchange will not be able to accept items with any of the following flaws or conditions: - Fundamentally damaged (e.g., broken strap) - Non-fun...
Thu, 10 Sep, 2026 at 10:06 AM
Footwear Condition Guide
Designer Exchange will not be able to accept items with any of the following flaws or conditions: - Missing or illegible labels - Overstretched, creased...
Thu, 10 Sep, 2026 at 10:07 AM
Clothing Condition Guide
Designer Exchange will not be able to accept items with any of the following flaws or conditions: - Missing designer or care labels (some vintage exceptio...
Thu, 10 Sep, 2026 at 10:07 AM
Jewellery & Watches Condition Guide
Designer Exchange will not be able to accept items with any of the following flaws or conditions: Jewellery: - Has been bent out of shape - Is missing in...
Thu, 10 Sep, 2026 at 10:07 AM
Scarves & Sunglasses Condition Guide
Designer Exchange will not be able to accept items with any of the following flaws or conditions: Sunglasses: - Prescription lenses - Scratches in fiel...
Thu, 10 Sep, 2026 at 10:08 AM