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Thank you for contacting Designer Exchange
If you have any queries, please get in touch by phone or email. The Designer Exchange team will be happy to help you. If you have any questions about an order you've placed, please include your order number.

Online Returns FAQ's

Online Returns
If you purchased an item through our website and would like to arrange a return, you have up to 28 days to send the item back to us. As with all returns, i...
Fri, 11 Sep, 2026 at 11:28 AM
The item is not as expected. How can I return an item I purchased online?
If you purchased an item through our website for either home delivery or Click & Collect and wish to return it, you have up to 28 days to do so. You ar...
Fri, 11 Sep, 2026 at 11:29 AM
How do I return my Click & Collect order?
To return an item purchased via Click & Collect, please simply follow our standard returns process. You have the flexibility to either return the item i...
Fri, 11 Sep, 2026 at 11:29 AM