Shopping with us at designerexchange.com is simple and straightforward. Just add your chosen items to your basket and follow the checkout process. Once your...
Thu, 10 Sep, 2026 at 12:22 PM
If you are experiencing any difficulties logging in, resetting your password, or uploading images, please do not worry. You might find these simple troubles...
Thu, 10 Sep, 2026 at 12:22 PM
Our website is designed to provide you with images of our items as quickly as possible, even if the full written details are still being finalised. For this...
Thu, 10 Sep, 2026 at 12:23 PM
We offer a variety of convenient payment options, including credit or debit cards, PayPal, Klarna, Apple Pay, and Designer Exchange vouchers. During checkou...
Thu, 10 Sep, 2026 at 12:23 PM
Orders placed before 12pm, Monday through Thursday, will be delivered on the next working day. Any orders placed after 12pm will be delivered within two wor...
Thu, 10 Sep, 2026 at 12:23 PM
We deliver to all UK addresses and can post internationally to a number of locations. Our current shipping rates are as follows: - £9.95: England, Scotlan...
Thu, 10 Sep, 2026 at 12:24 PM
If your parcel experiences a delay, goes missing, or arrives damaged, please reach out to us as soon as possible via our contact form so we can promptly inv...
Thu, 10 Sep, 2026 at 12:24 PM
If you have accidentally received the wrong item, please notify us as soon as possible by submitting a request through our contact form and letting us know ...
Thu, 10 Sep, 2026 at 12:24 PM
Once you receive your dispatch confirmation email, please allow up to 24 hours for the tracking information to update on the courier’s website. Please also ...
Thu, 10 Sep, 2026 at 12:25 PM
Unfortunately, once an order has been successfully placed, we are unable to amend the delivery address. However, if you have entered the incorrect address ...
Thu, 10 Sep, 2026 at 12:25 PM
Thank you for contacting Designer Exchange
If you have any queries, please get in touch by phone or email. The Designer Exchange team will be happy to help you. If you have any questions about an order you've placed, please include your order number.
